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Frequently Asked Questions
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What are your store hours?
How do I access my Verizon Wireless voicemail?
How do I access my Metro PCS voicemail?
What is Travel Talk on Metro PCS?
What carriers do you offer?
What types of payment do you accept?
What is the best service?
Can I activate my own phone on any service?
Who do I call if I am having trouble with my phone?
What are your store hours?
We are open Monday-Friday 11:00AM -7:00PM and Saturday 11:00AM - 6:00PM
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How do I access my Verizon Wireless voicemail?
From your wireless phone, press *86 send. Enter your password.
From a landline phone, dial your phone number. Press # when you hear your greeting. Follow the prompts to retrieve your phone number.
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How do I access my Metro PCS voicemail?
To access your voice mail, press 1 and send on your metro phone or dial your metro phone number from any phone.
Press * when you hear your greeting, enter your password†and follow the prompts.
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What is Travel Talk on Metro PCS?
By adding extra money to your account, you can now roam with you Metro PCS phone. Rates as low as .59 cents to .79 cents per minute.
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What carriers do you offer?
We currently offer Metro PCS, Boost, Helio and Verizon Wireless. Please visit our store for a selection of phones and price plans.
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What types of payment do you accept?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, CHECKS, and Cash.
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What is the best service?
Come by our stores and view our entire selection of phones and rate plans. Our staff has over 20 years combined in wireless experience and will find the best plan that suits your needs. Different carriers offer different advantages. Instead of having to visit multiple stores to find the best deal, we have it all under one roof.
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Can I activate my own phone on any service?
Only GSM phones will work for Cingular and T-mobile.
Verizon, Nextel and Metro PCS only work on their own phones.
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Who do I call if I am having trouble with my phone?
You are always welcome to call us at 925-777-1100 regarding your phone. If you like to speak with a carrier specific customer service representative, you can reach
Verizon Wireless 800-922-0204
T-mobile 800-937-8997
Cingular 866-846-4852
Metro PCS 888-863-8768
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